Meet our 2019 distinguished Speakers!
Meet our lineup of speakers who are engaging, experienced, relevant and ready to challenge your thinking.
Please check back again for new updates to our line-up of excellent speakers and panelists!
Meet our lineup of speakers who are engaging, experienced, relevant and ready to challenge your thinking.
Please check back again for new updates to our line-up of excellent speakers and panelists!
Key Note 4 l 9.00 am to 9.30 am l Way Forward for Water Supply and Sewerage Sector – A Regulator’s Perspective
YB Charles Santiago is a Member of Parliament representing the Klang constituency in Selangor. He is a member of the Democratic Action Party (DAP) and was first elected to the Dewan Rakyat in 2008. He heads the ASEAN Parliamentarians for Human Rights (APHR) and is a member of the select committee on human rights and gender. He was appointed as the Chairman of the National Water Services Commission in November 2018. .
Since over a decade ago, Malaysia has embarked on a national effort to restructure its water supply and sewerage sectors. The key goals include to ensure the affordability and long-term sustainability of both sectors.
Set up in 2008, the Suruhanjaya Perkhidmatan Air Negara (SPAN) strives to be a leading regulator in Malaysia in the next five years. We will have clear principles, policies and a highly competent workforce. We believe water is one of our country’s most important assets.
Below a few key areas of our focus at present. These include:
1.Ensure policymaking process in the water services sector is highly transparent and inclusive. We strive to consult and actively engage various stakeholders – industry players, federal and state agencies, civil society organisations – on major policies concerning water services.
2.Improve the overall delivery and quality of water supply and sewerage services, including to reduce non-revenue water and improve states’ water supply reserve margin.
3.Implement and enforce a strong, clear integrity and anti-corruption policy and plan within SPAN and among operators.
4.Implement a transparent, fair and systematic tariff setting mechanism to ensure the long-term sustainability of the water supply sector.
5.Work with various stakeholders to address rising cases of river pollution at intake points and the impact on water supply.
6.Work with various stakeholders to explore alternative sources of potable water.
7.Work with Nahrim and academic experts to predict and address the long-term impact of climate change on our water supply.
8.Implement a strong public awareness campaign to educate the public on the need to conserve water, gazette critical water catchment areas, and protect rivers particularly at intake points.
Professor Alkhaddar has extensive experience in Water and Environmental Engineering, with special expertise in Wastewater Treatment methods. He graduated from the University of Basra, Iraq as a Civil Engineer and completed his MSc and PhD in Civil Engineering Hydraulics from the University of Strathclyde, Glasgow, UK.
He has maintained a very strong link with the UK Water and Environmental industry in order to stay involved with any new developments in the aforementioned fields. He also has excellent links with Professional bodies especially the Chartered Institution of Water and Environmental Management (CIWEM) where he was the President of the Institution in 2015-16. He is also a Fellow of the Institution and an Honorary Vice President of the Institution. He is also a member of the Joint Board of Moderators. This is the body that accredits all Civil Engineering Degrees in the UK and all around the world.
He is currently the Head of the Department of Civil Engineering at LJMU where he manages 23 staff and over 780 students, who are on various courses such as HNC, BEng, MEng, MSc and PhD. The Department run fully accredited degrees by the Institution of Civil Engineers in the UK and he led a number of these accreditations.
He has a number of International links which culminated of his appointment as a Visiting Professor to a number of International Universities in Turkey, Egypt and Iraq. He has also joined an International delegation to validate Civil and Environmental Engineering Programmes in the UK and internationally in Lithuanian and Saudi Universities.
He has developed a number of collaborative programmes with International Universities. One was a 2+2 programme with the University of Babylon and another one was with the International College for Business and technology (ICBT) in Sri Lanka where a top up degree programme was developed as has been running for over 6 years.
He has published over 160 publications in refereed journals and international conferences.
He has managed to attract over £1.5 Million in research and consultancy funding since the year 2000.
Water is a valuable asset that in necessary for maintaining life for humans, animals and plants. Very few people appreciate the importance of water and how much is being wasted every day. The presentation will start with looking at the value of water to all living creatures. Then it will cover several aspects related to water, its availability, utilisation, management and how much water is needed for many daily activities. The lecture will also at water usage around the world and compare this over a number of years and how does this compares to the availability of water. Research that has been conducted within LJMU will also be briefly covered to relate to the various aspects of water and wastewater treatment and utilisation. Also the use of sensors in detecting pollutants within water is an emerging technology which being investigated within LJMU by an expanding and very experienced team of researchers.
Key Note 6 l 2.00 pm to 2.30 pm l How Young Water Professionals can Contribute to Solving the Water Issues of the Future– and How We Enable Them to Succeed
Nadia Lund has a Master’s degree in Environmental Engineering from the Technical University of Denmark from 2016. Currently, she is finalizing her PhD on how we can improve urban drainage management by applying traditional and emerging data sources as well as water system interlinkages in real-time models. She furthermore sits in the board of Young Water Professional Denmark (YWPDK). YWPDK provides a platform for young professionals to build a network within the water sector across different fields of expertise, assists them in developing their professional skills and profiles, and provides them with the opportunity to share knowledge and experiences.
Current ways of managing water are challenged by rapid urbanisation and climatic changes. Digitalisation of the water sector may assist in tackling these issues and obtaining not only a more efficient operation but also more sustainable, liveable and resilient cities. However, technology alone will not do the trick, and the transformation needs to be carried through by people. Nobody can make it on their own, and optimal solutions are only found by working together across different disciplines, fields of expertise and generations. The younger generation may not have the advantage of experience as the current generation has, but is on the other hand uncoloured by how water issues are traditionally tackled and comes with digital proficiency as well as capabilities of navigating cross-cutting problems, contexts and solutions. We must therefore find ways to provide the younger generation with the networks, skills and opportunities to contribute to solve the water issues of the future.
Stream D Embracing Transformation l 10.30 am to 10.50 am l River of Life Towards Sustainable Cities
Ir. C. Kamalesen A/L Chandrasekaran graduated in Civil Engineering from Universiti Sains Malaysia in 2000 and completed his post graduate studies in Environmental Science (Integrated Water Resources Management) at Open University Malaysia in 2007. He is a registered Professional Engineer with Practicing Certificate and an ASEAN Chartered Professional Engineer with over 19 years of experience in the areas of water resources management, flood management, urban and transport infrastructure, and agriculture irrigation and drainage. He is currently a Technical Director (Water) at AECOM Perunding Sdn. Bhd., a Fellow of the Institution of Engineers Malaysia and an Associate Fellow of the Academy of Sciences Malaysia.
Our cities, towns and villages all have a long and intimate relationship with rivers and were historically located around a water source, watercourse or coastline as the focus point for life and trade. In modern times, not only do we depend on rivers for clean water supply for our daily needs, but we also depend on rivers to grow our food and produce resources, to transport our goods and waste, beautify our urban areas and provide fun and recreation.
Rivers are often central to the identity of a place. Yet the relationship between the places we live and the river is often not prioritized in the design and evolution of those places. Water shortages, flooding and watercourse pollution are all signs of stress where developed areas have a troubled interaction with the natural water cycle and where, conversely, rivers has become a risk or a nuisance rather than an asset or an opportunity. Adding to this, many cities in Malaysia face additional pressures from the impacts of rising sea levels and extreme weather events, bringing with them the risk of flooding or periods of water stress. During water stressed periods, temperatures may rise even further in the cities, due to the urban heat island effect.
This Talk explains on the River of Life Project undertaken by AECOM, and how it envisages Kuala Lumpur to be a model for sustainable cities. AECOM was selected as the master planner to rejuvenate and revitalize the Klang River and surrounding area in Kuala Lumpur, Malaysia, after being voted from people around the world and appreciated by a panel jury made up of professionals among 22 high-quality entries. The estimated construction value is RM$1 billion (US$340 million). AECOM’s directive focuses on three key strategies – river cleaning, river master-planning and beautification and private sector investment in riverside development. The plan advocates an holistic approach by Connecting, Activating, Regenerating and Enlivening the Malaysian people and visitors alike to maximize the inherently interwoven social and economic potential along the 10.7 km waterfront corridor. The goal is to expand the influence of the economic stimulus into immediately surrounding areas, thus to act as a catalyst or long-term development in the region making Kuala Lumpur one of the most livable cities by 2020.
Stream E Securing the Future (2) l 10.30 am to 10.50 am I Non-Sewered Sanitation: A Complementary Solution for Developing Countries
Dorai Narayana has a Bachelor of Technology in Civil Engineering from IIT Madras, and a Graduate Certificate in Engineering (Environmental Management) from Melbourne University.
His professional experience spans over 40 years in the sewerage industry. He has also contributed in advisory capacities for various sanitation and sewerage projects in various developing countries in Asia and Africa, and participated as a member of several Government technical committees and international forums.
He is now a consultant in the sanitation and sewerage sector, working in Malaysia, India and Africa with various international agencies including the Bill and Melinda Gates Foundation, AIT Bangkok, ADB and others.
Most developed countries use water-borne sewerage systems to manage urban sewerage. Many developing countries take this as the future for their own cities, and these countries too have tended to lean towards networked sewerage to solve urban sewage problems. Sewerage is a good solution which protects public health and environment by effective containment, transport and treatment of sewage. However, it is a very expensive solution, and difficult to implement effectively.
Over the past few years, on-site sanitation has been widely promoted as a solution which can be quickly implemented to address sanitation issues, and this is gaining traction. Challenges that have come up include providing the appropriate hardware, service models for emptying of the sludge, treatment technologies and reuse of end products. Creating the enabling environment poses formidable challenges as well: education and awareness, regulatory and institutional frameworks and capacity both in Government and private sector.
Much progress has been made over the past few years, and these offer lessons for other countries still grappling with the challenges. The paper explores related developments in several countries, with a view to sharing experiences, as well as identifying opportunities for cooperation.
Stream F Non-Revenue Water l 10.30 am to 10.50 am l Performance-Based Contract in NRW Management Projects
Mr. Puranut Wisutjindaporn or Pong is the Business Development Manager for Advanced Solutions. Based in Singapore, Pong travels around Southeast Asia to promote Suez’s offerings in smart and sustainable water management. These include smart water network management and NRW reduction, smart flood management and smart metering (Advanced Metering Infrastructure), to name but a few. He obtained a M.Sc. in Environmental Science and Engineering from Stanford University & Nanyang Technological University and a B.Eng. in Environmental Engineering from Chulalongkorn University. Pong has more than 12 years of work experience in the water industry from project execution and project management, consultancy services and business development.
Performance-based contracts (PBCs) are becoming more and more common in non-revenue water (NRW) management projects lately. The shift in strategy from input-based approach to a result-based or service-oriented approach has also propelled water utilities towards PBCs. Well-designed PBCs are, in general, highly customized and no exact same models can be easily copied due to multiple key performance indicators (KPIs) and varying scope of work in different projects. This presentation will outline the three vital ingredients to successful and sustainable PBCs.
1. Strong governance of public authority
2. SMART (Specific, Measurable, Assignable, Realistic, Time-related) PBC Design
3. Resilient economic model
PBCs tend to be more efficient than traditional input-based contracts as they incentivize contractors to improve their operations to achieve the target KPIs. Because contractors are exposed to higher risks in PBCs than in traditional contracts, they will have opportunities to obtain higher return where they are able to improve their efficiencies and effectiveness. Examples of successful international PBCs in NRW management projects executed by SUEZ will also be shared. To conclude, PBCs can be used not only in reducing NRW but also improving water services performance as a whole. However, it will require a lot of work and collaboration from both public authority (water utility) and private sector (operator) to build a win-win PBC. Contractual inflexibility, poor risk allocation or insufficient risk mitigation framework and most importantly, lack of willingness to change from within the organization can contribute to failure of PBCs.
Stream D Embracing Transformation l 10.50 am to 11.10 am l Policies for Sustainable Water Industry
Tom Panella is the Asian Development Bank’s (ADB’s) Chief of Water Sector Group and responsible for water sector policy, knowledge and innovation, and portfolio quality control. He served as ADB Country Director in Afghanistan and from 2014-17. He joined ADB in 2003 and has worked in water resources operations in Central, South, and Southeast Asia including postings in Indonesia and Uzbekistan as head of operations. Prior to ADB, he worked at World Bank as a Water Resources Management Specialist from 2000 to 2002. From 1989 to 1993, he was the Southern California Regional Director for Tabors, Caramanis and Associates, a resource management consultancy. He was Convener of the California Urban Water Conservation Council in 1997. He has consulted for numerous international and US resource management agencies. He has an MPP and PhD in Public Policy and an MSc in Energy and Resources from UC Berkeley.
Stream E Securing the Future (2) l 10.50 am to 11.10 am l Nereda Technology and Its Application Worldwide
Andreas Giesen is dynamic expert that combines wide and deep water treatment expertise with managerial and business development skills. Being one of the founding fathers of our industrial water treatment unit and 27 years of experience, he worked hands-on on more than 260 projects, was as Manager Process Technology responsible for much more and steered the transition from consultancy towards more entrepreneurial and risk-taken delivery models.
In his current position as Director Technology he responsible for safeguarding our upfront technology position in general – and for Nereda in particular – and ensuring the required performance in the international applications. In addition he contribute to market introduction and application of our technologies in flagship projects. This position provides an interesting mix of subject matter expertise,international business development and technology & consultancy product development; a variety and skill-mix he like and that keeps him motivated.He also a Board Member Foundation for Knowledge Transfer Industrial Water Treatment (SKIW), International Water Association (IWA), Royal Netherlands Association of Engineers (KIVI), and Netherlands Association for Water Management (NVA).
He Qualified(1989) from Delft University of Technology, Netherlands Master(M.Sc) in Chemical Engineering. Attend to 50 international presentations, 60 publications author more than 10 design guidelines on chemical/physical/biological treatment & water reuse processes.
Stream F Non-Revenue Water l 10.50 am to 11.10 am l Undertaking Pipe Condition Assessment to maximise the effects of pipe replacement programmes
Mark oversees Mueller’s international clean water sales and has been serving the water industry for 18 years, with a primary focus on non-revenue water and network modelling.
Originally from the UK, where Mark worked for Thames Water and Mouchel, he moved to Asia in 2007 to help utilities address their water loss and pipeline asset management challenges. Before joining Mueller to support the establishment of their Asian sales in 2012, with a focus on the Echologics brand, he worked as a Network
Modelling and NRW Manager for Ranhill Water Services.
Mark has an MSc. in Water Modelling and Management and a BSc. in Geography, both from the University of Reading and he recently completed an Executive MBA with Henley Business School.
Failure of ageing and deteriorated water mains is a threat to the structural integrity of a water supply network, causing adverse effects such as service disruptions, revenue loss, and property damage. Water utilities can overcome this by adopting a pipe condition assessment programme – a data driven approach which shapes the basis of asset replacement prioritisation and network management programmes.
A condition assessment programme is an investment in managing risks. One of the challenges of maintaining a water distribution system is that the majority of the assets are underground, and out of view. Knowing your asset health will reveal maintenance and capacity issues before they become problematic, and enable future planning. It is important to note that the state of one pipe segment may vary significantly to the next due to a variety of processes acting on the asset.
Based on a combination of data collect in the field with the principle of probability and consequences of failure, pipe replacement programs should focus on specific segments or areas of a network that threaten the breakdown of the entire system. Asset prioritisation should be outlined in the work plan as it may be operationally challenging to survey every segment. In totality, the decisions on which assets to survey should support the goal of the programme.
This presentation investigates the significance of condition assessment in developing the overall asset prioritisation and network management programme. Case study results derived from direct experience by water utilities will be shared to demonstrate best practice. These consider a tiered approach to condition assessment, incorporating an asset management desktop model, pipeline inspection, and permanent monitoring for critical assets. The conclusion is a proven methodology that mitigates failure risks while optimising the use of limited capital funds.
Stream D Embracing Transformation l 11.10 am to 11.30 am l Overview Water Services Industry in Malaysia from Thematic Audit Perspective
Ir. Muhamad Sobri Zakaria is the Senior Director of the Water Industry Audit Division in Suruhanjaya Perkhidmatan Air Negara (SPAN). He holds a Degree in Civil Engineering from Universiti Teknologi Malaysia (UTM) and after his graduation in 1991, he joined Perbadanan Bekalan Air Pulau Pinang Sdn Bhd (PBAPP) as the Production Manager.
In 1999, he was promoted to Assistant Manager with the Strategic Planning Department which holds responsible for Non-Revenue Water (NRW) management and control. He was also involved in planning and setting up the NRW team in PBAPP, established NRW training ground and also in developing NRW training module for Penang Water Academy. During his tenure with PBAPP, he has contributed a major achievement in reducing NRW level in Penang from 23% in 2000 to 16.9% in 2007.
Ir. Muhamad Sobri Zakaria started his career with Suruhanjaya Perkhidmatan Air Negara (SPAN) in 2008 as Southern Region Director. In year 2010, he was promoted as the Head of Standard Technical and Compliance Division before been as Senior Director of Water Industry Audit Division in 2013.
His roles in SPAN included to be involved in water and sewerage regulatory function, NRW Task force, development of Key Performance Indicators (KPI) and thematic audit on high impact activities such as Water Demand & Supply planning, Non-Revenue Water management, Asset management, Billing management, Capital Expenditure (CAPEX) planning & implementation and assessing of KPI.
He was also involved in the publication as follows:
Publication of paper:
Water leakage Detection – Impact Innovations and Economic Benefits
The Ingenieur, Board of Engineers Malaysia (BEM) Volume 32, 2006
Sustainable Water Resources Management – Water Conservation
Leak Detection School of Materials and Mineral Resources Engineering
USM Publisher Academic Imprint Series, 2009
Leakage Management Strategy
Suruhanjaya Perkhidmatan Air Negara, 2012
This presentation provides a summary of the audit thematic findings on the effectiveness of regulatory role towards regulatee’s firm performance. In the context of regulated industry, Malaysian water services industry regulator and regulatee relationship, the regulator have authority to control and monitor the regulatee’s firm performance as part of their monitoring power stipulated by law, Water Services Industry Act 2006 (Act 655).
Thematic audit is one of the monitoring platform and continuous monitoring is an approach for a common regulatory acitivities. The performance of each auditee is monitored on a scheduler basis. Regulator has imposed an integrated performance to the regulatee that covers economics, social, technical and enforcement aspects. Via audit thematic, the achievement and compliance of standards, rules and regulation is reported and circulated to related stakeholders.
With continuous effort done by the auditee(s) and close monitoring by regulator, auditor found several improvements in service delivery as reflected in auditee performance achievement. Regulator has set key performance indicator (KPI) for the auditee(s) to plan their necessary action in achieving the targets based on the approved business plan. The standard KPI across the sector is set to ensure the auditee(s) are moving towards the national policy objective. The prominent key performance indicator (KPI) covers technical and non-technical aspects.
Consistent with the national objective ensuring the sustainability of water services industry, the report find that, several improvement in regulatee’s firm performance which further improve water services efficiency. By executing a thematic audit, the current dimension of a common auditor role is extended to regulatory audit activities as a mechanism that elaborates regulatory effectiveness towards regulatee’s firm performance efficiency.
One of the KPI imposed to water distribution licensee is non-revenue water (NRW). High level of NRW gives impact to the performance of water distribution licensee. NRW reduction programme is part of normal day-to-day activities. Leadership, fund and expertise are three major elements to ensure the successfulness of NRW reduction programme. An effective management of water and sewerage services is the priority towards ensuring the productivity and compliance to standards, obligations, relevant laws and guidelines.
Via thematic audit, several improvements has been highlighted to stakeholders for their respective considerations and actions. The finding identified that several outstanding issues beyond the auditee control as well as regulator capacity, among others are pertaining to policy and directive from Federal Government and inter-agency. Several improvements has been identified that potentially brings positive impacts not only to auditee but also to the industry as whole. Auditors also identified that necessary actions has been done collectively amongst stakeholders to uplift the overall industry’s performance.
Stream E Securing the Future (2) l 11.10 am to 11.30 am l Underground Dam: A New Perspective for Water Resources
Dr. Addie is a Director of Taliworks Technologies Sdn Bhd. He has a BSc from UKM, major in Geology and a MSc in Hydrology from Manchester University of UK. His PhD is in Drinking Water Treatment from UTM through Suez Environnment (Degremont) technology transfer program to UTM.
He has 28 years of working experience in water industry, where 3 years with Royal Society Scientist of UK., 13 years with Suez Environnment associated company and was a member of Suez Environnment Drinking Water Research Steering Committee. Currently working for Taliworks Corporation Berhad in the area of new water technology development.
The objective of this presentation is to share the application of Underground Dam worldwide in harvesting ground water and anticipating that the method will be utilized in this region for increase of groundwater yield.
Underground Dam is a constructed non-permeate structure that prevent groundwater from flowing to sea by through-flow and prevent sea water intrusion when an aquifer over-drawn below sea leve. At the moment, there are about 1,000 Underground Dam in more than 9 countries in the world. The large and main Underground Dam are in Japan; 21 numbers, Korea; 6 numbers, China; 6 numbers and India 4 numbers. The application of Underground Dam can be traced as far back as Roman Age.
The materials and methods of construction are such as; grouting, slurry wall, thin steel sheet, steel sheet pile, Mix-In-Place (cement), concrete wall, clay wall, plastered bricks, plastic sheet and stone masonry. The length of the Underground Dams are varies from several meters to kilometers. The examples of large Underground Dam are; Sunagawa with 1.7km dam length and capacity of 9.5 million meter cubic (MCM). Fukuzato Main with 1.8km of dam length and capacity of 10.5 MCM, both are at Okinawa of Japan. The largest Underground Dam are in China, such as Wang River with 13.5km dam length, Huangshui River with 6km of dam length and Jia River with 3.9km of dam length.
The yield of the groundwater from Underground Dam are very much depending on the capacity of the aquifer and its recharge. An example of water supply dam in Korea is Ssangcheon with 800m dam length, providing sustainable 33 million liter per day (MLD). The Underground Dam concept can be utilized in this South-East Asia region for increase of groundwater yield. An example of a potential good site is in Langkawi Island where the area is facing water stress at the moment. The Melaka River basin of Langkawi has very unique geology structure that it only required 1.2 km of underground dam length to create a storage of 10 km2, with the 35km2 catchment area, the Melaka River Basin Underground Dam in Langkawi has additional potential yield of 30 to 60 MLD.
As the Underground Dam has many benefits compared to Surface Dam and Off River Storage in the aspect of environmental impact and cost, the Melaka River basin of Langkawi should be studied in detail and it could be the pioneer of Underground Dam in SEA region.
Stream F Non-Revenue Water l 11.10 am to 11.30 am l Leakage Reduction Strategy in Urban Environment, Johor Bahru Case Study
Mr Muhammad Redha graduated from Universiti Tenaga Nasional, Malaysia with a Bachelor of Mechanical Engineering. He started off as a Project Engineer in 2003 in Ranhill Engineers and Constructors managing all mechanical, electrical, instrumentation, SCADA and telemetry related works for SAJ Holdings CAPEX program. These includes Water Treatment Plants, Booster Pumping Plants and Raw Water Intakes. The CAPEX works was valued at USD300 Million.
In 2012, he was transferred to Ranhill Water Services (RWS) as the Project Manager for a Sewerage Pipe Rehabilitation Project in Kuala Lumpur City Center under the Greater Kuala Lumpur River of Life program. Under the project a total of 42km of sewer pipeline was rehabilitated within the Kuala Lumpur Golden Triangle Area using various method including Cured In Place Pipe, Slip Lining and Pipe Bursting. After 4 years in Kuala Lumpur, he has been assigned to business development for the company. Since its formation, RWS has completed more than USD230 Million value of NRW related contracts and have saved more than 550 Mld of treated water. In May, 2019
Mr Muhammad Redha was appointed to the post Head of Business Development of Ranhill Water Services.He have presented papers in several occasions on behalf of the company including Water Malaysia and Borneo Water events.
Water Supply Operators throughout the world operates with differing level of efficiency due to many different influencing factors. In these erratic circumstances, one measurement represents the level of operational efficiency for every water operator, it is the level of Non Revenue Water (NRW).
The most critical activity in reducing NRW level is leakage reduction. Pipe leakages within a supply system occurs due variable factors. In order to formulate an effective strategy to tackle these leakages, critical information needs to be ascertained. Among factors that need to be determined are: How much are we losing? Where are these leakages occurring?
This paper is going to give an overview of the current level of NRW for the district of Johor Bahru in relation to the State of Johor. It will feature the journey of the leakage reduction achievement in the district of Johor Bahru from 2005 to the current state.
Along the way, issues that was faced will be highlighted and correspondingly the strategies formulated to mitigate the issues will be presented.
Strategies going forward will also be discussed to achieve leakage reduction levels beyond the current achievement.
Stream D Embracing Transformation l 11.30 am to 11.50 am I Water Resources 4.0 for National Water Management Transformation
Mohd Adnan is the Managing Director of RPM Engineers Sdn. Bhd., an Engineering Consulting firm. He is also a Fellow of the Academy of Sciences Malaysia, a member of the Board of Engineers Malaysia (BEM) and the Selangor Water Management Authority (LUAS).
He has 40 years’ working experience particularly in water resources development. His interests include policy and strategy development in promoting integrated water management approaches. He looks forward to the influence of Industry 4.0 for sustainable water management as well as in providing opportunities for locally developed and ownership of technologies.
Malaysia needs to manage about 580 billion cubic metres of renewable water resources every year. Plentiful compared to many countries; a luxury in years past when available water resources far exceeded demand. But now, there is a general disquiet about the country’s water management approach. Water supply disruptions, public health-threatening events and floods appears more frequent and with more severe impacts. Water availability now, in terms of quantity and quality is more often not that plentiful. Water sectorial boundary exclusivity are being breached under pressure from each other. The MADA Granary agricultural water system, for example, have now to service multi-sector, multi-use. Sustainable developments are under threat in rapidly growing regions and in climatically drier States. Inter-State transboundary issues are also increasingly more challenging. These are complex issues requiring higher level water management tools for policy and strategy development as well as for higher service levels and security for end-users in a developed economy.
Water Resources 4.0 offers tremendous opportunities for national water resources management transformation. Many of the technologies are already in use and hopefully more are developed for local applications. Satellite technology for example could facilitate data collection coverage, reliability, consistency and confidence levels. High speed internet systems could support faster decision-making for consistently high service levels and for timely responses to impending stress and disaster situations. Big data analytics could increase understanding and preparedness for seemingly random events such as flash floods or for complex patterns such as water for environment, end-user behaviour under water stress situations, paddy farmers’ responses to irrigation scheduling and for decision support in multi-use systems.
Based on past “revolutions”, Water Resources 4.0 as an influencer in transformation, could, even should, be “violent” and game changing. Sacrifices and even loss of “lives and livelihood” should be anticipated and accepted! This is politely referred to as “Disruptions”. For the water sector, this would be in terms of flexible instead of the traditionally rigid sectorial domains. Traditional hydrological and hydraulic modelling tools (and therefore traditional modellers) could be replaced by, for example, big data analytic or Artificial Intelligence models. Traditionally dominant professions, particularly engineers and engineering technicians, could rapidly diminish as this Water Resources 4.0 would allow for the familiar tagline “Now Everyone can Design and Operate” water management systems.
Stream E Securing the Future (2) l 11.30 am to 11.50 am l The Success of Waste to Wealth Programme in India
Suresh is a Chartered Civil Engineer form ICE-UK and has been working in the water industry for more than 27 years. Since 1993, at Larsen & Toubro, Suresh has held key roles in Project Planning, Proposal Engineering, Project management, Cluster head for Water & Effluent Treatment (WET) IC at Kolkata and handled Operations both in India and Middle East. While heading the Corporate Centre of WET IC, he has spearheaded various digital initiatives for the IC focusing on Strategic planning, Digital, Technology and Risk Management. Currently, Suresh is heading the Wastewater business unit of WET IC, which has its presence Pan India and also in Sri Lanka. He also holds an MBA degree from Anna University.
Waste is no more a waste; it’s a resource rather. There is abundant potential available in waste which can be effectively utilized to transform it to wealth. In today’s scenario, Re-cycle, Reduce, Recover, and Re-use(4Rs)is becoming more and more important as the people in India faces both severe water crisis and extreme flood situation during a year.
Larsen & Toubro have been the pioneer in using latest treatment technologies to treat wastewater (both municipal and industrial) to required re-use standards and the treated effluent is being recycled for horticulture, aquaculture, gardening, flushing etc.thereby covering Re-cycle component of 4R. We have umpteen no of projects with re-cycling facility viz, President estate at Delhi, Rajasthan Urban Infrastructure Development Projects, Naya Raipur Development Authority Projects etc.The treated effluent can also be effectively re-used by industries for variety of applications thereby reducing the dependency on ground water.
Also, we have cutting edge digital equipment available for precise leak detection thereby reducing NRW (Non revenue water) to level of global benchmarks. In addition, we provide smart water management solutions and are currently executing 24×7 job at Pune where variety of smart solutions are provided which includes automated demand based supply, low cost and energy efficient pumping, limiting water loss through effective pressure control using real time data and ICT thereby contributing to Reduce component of 4R. We are also working on Bansujara micro irrigation project in Madhya Pradesh which works on “per drop more crop” principle resulting in reduction of power by 30% and increasing the irrigation efficiency with reduction in fertilizer usage by 28%.
One of the classic example of Recover concept of 4R is generating power by digesting the sludge which settle down in the Clarifiers in wastewater treatment plants. This helps in making the treatment plant self-reliant.Our plant which is under construction at Coronation pillar, Delhi is India’s largest capacity sewage treatment plant and would be capable of producing 3.6 MW of powerpost it’s commissioning.In addition, for smaller capacity plants, solar panels can be provided on roof structures which would help in bringing down the electric power consumption to a great extent.
Sludge which was earlier considered as a waste and meant for dumping on a bare land,is now post treating it to Class A standards can effectively be re-used as an alternate fuel like briquettes,as a fertilizer,in cement manufacturing process, in short rotation coppice etc.
We are also in the verge of moving from ZLD (Zero Liquid Discharge) to ZWD (Zero Waste Disposal) based Effluent treatment plants for treating industrial effluents.
Also, there is enough potential available in solid waste management, especially in countries like India where solid waste generation is compounding every year due to rapid increase in industrialization and urbanization.
Digitalization is the new growth trajectory which provides enormous benefits in terms of improving the productivity of labour and machinery. In the last couple of years, we have undertaken various digitalization activities in our company. The results are fetching now with improved performances. These initiatives acts as an enabler in achieving our broader objective of serving millions of people in an efficient and eco-friendly manner.
Stream F Non-Revenue Water l 11.30 am to 11.50 am I Smart Network Monitoring for Holistic NRW Management
Stephen Preston is the company prinicipal of the WSO group, an international engineering group specialising in Non-Revenue Water Management. WSO is active in the Americas, Europe, Asia and Pacific Region.
He has worked in water distribution system design and operation, network modelling and leakage management for more than 30 years including about 20 years of that outside of his home country of the UK.
Stephen is also the developer of NRWManager, a holistic, web-based Non-Revenue Water management system that is being used by several water utilities globally.
This paper will provide an insight into the Smart Network Monitoring for Holistic Non Revenue Water Management. It uses the example of the implementation of such a system in the city of Kota Kinabalu, Sabah, Malaysia.
Jabatan Air Negeri Sabah (JANS) has implemented Non-Revenue Water Management in Kota Kinabalu including the implementation of a Smart Network Monitoring System.
The system is based around the tried and tested method of sectorizing the water supply system into a series of water supply zones and NRW zones or DMAs. Each zone is permanently monitored for flow and pressure using battery-powered electronic data loggers with in-built GSM communication capability. Logged flow, pressure and water level data is collected automatically without user intervention and integrated into the NRW Management System.
Data from the water utility’s customer billing system is also integrated in the NRW Management System and this allows for the automated calculation of the monthly Billed Metered Consumption (BMC) volume for each zone. Automated correction for billing cycle effect on monthly BMC volumes is carried out at the individual customer level to ensure the highest level of accuracy for the monthly BMC volume.
Automated reporting of the NRW volumes for each zone is provided and this allows the simple prioritization of DMAs by NRW volume. NRW Management activities are then directed at the DMAs with the highest volume of NRW, resulting in maximum gains for the NRW reduction resources that are being utilized.
The system is web-based and has simple system architecture that removes the need for complex SCADA systems and local-servers, all of which would otherwise require costly maintenance and licensing.
The implementation of the system has enabled JANS to reduce NRW in Kota Kinabalu from around 47% to 30% by end of 2017.
Stream D Embracing Transformation l 11.50 am to 12.10 pm l Securing Malaysia’s Water Resources
Dato’ Ir. Nor Hisham Bin Mohd Ghazali is currently the Deputy Director-General (Business Sector) of the Department of Irrigation and Drainage Malaysia. He holds a B. Sc. in Civil Engineering from California State University (Chico) and a Masters in Coastal and Maritime Engineering from Universiti Teknologi Malaysia. Since joining DID in 1987, he has served the department as Director of Operations at the SMART Tunnel, Director of DID Johor, Senior Director for Management Sector at DID HQ and Director of Water Resources and Hydrology, DID HQ.
Although extensively trained in coastal engineering and shoreline management, his skills have broadened into river basin management, hydrological networks and early-warning systems. His present role is to oversee the planning and implementation of water resources development projects. Dato’ Nor Hisham is also the current Chairman of the Malaysian Water Partnership and Vice-chair of the Malaysian National Committee on Irrigation and Drainage.
Stream E Securing the Future (2)l 11.50 am to 12.10 am l International Business Development in Tokyo Metropolitan Sewerage Service Corporation
Mr. Shozo KATAOKA was graduated from Waseda University in Japan, 1978 and stated as a sewerage Engineer in Tokyo Metropolitan Government. He was engaged Japan International Cooperation Agency, JICA long term Expert in Bangkok, Thailand from 1992 to 1994 and International Organization for Standardization, ISO Expert in France, Spain and other counties from 2003 to 2005.He was also involved in city planning, R&D and O&M of sewerage facilities in Tokyo Metropolitan Government. He is a senior director in charge of international activities, such as Langat Sewerage Project in Malaysia from 2011 to the present in Tokyo Metropolitan Sewerage Service Corporation.
Sewer network system is one of the indispensable infrastructure to live a comfortable life. Renewal of this infrastructure has been an urgent issue in Tokyo, Japan as well as urban cities all over the world for preventing huge risk for socio-economic activities.According to this background. Sewerage Pipe Renewal, SPR method was invented and developed for non-open cut and securing safe and economical construction method by Tokyo Metropolitan Government, Tokyo Metropolitan Sewerage Service Corporation and Japanese companies in 1986 in Japan.Achievement of SPR Method out of Japan from 1986 to 2018 and overseas accounts for approxi.146km in 19 Countries.
Stream F Non-Revenue Water l 11.50 am to 12.10 pm l Lessons Learned from Advanced Pressure Management
Stuart Stapely is a chartered water infrastructure professional with over 20 years of best practice specialist knowledge in non-revenue water reduction and water civil engineering.
His is responsible for the delivery of a portfolio of projects across Australasia. He is a member of the Project Management Institute and is a certified Project Management Professional.
Stuart’s experience has been developed from the ground level up. He has the full range of non-revenue water skills from active leakage control and field monitoring through to designing water loss management strategies and auditing water authorities.
This abstract describes the challenges and lessons learned from advanced pressure management. Gourlay Road Pressure Management Area (PMA) was identified for pressure management due to high water pressure (>100m), causing plumbing failures in the customers’ properties. This PMA is located north of Melbourne in Victoria, Australia. It was commissioned and provides a number of learning opportunities that have increased our client’s capability to extend asset life, reduce leakage and reduce bursts – all to reduce costs and improve customer service. This PMA was designed by Detection Services to demonstrate what can be achieved through advanced pressure management. Advanced pressure management involves the further control of fixed outlet PRVs to achieve greater pressure control-related savings. A dual feed system was prescribed for reliability of service, in case of a burst supply will be maintained. To maximise monitored flow accuracy, the area was designed to have a closed secondary inlet under normal operation. To avoid water stagnation the secondary PRV inlet was fitted with a time controller, programmed to open the PRV to flush once a week. The primary PRV inlet was fitted with a flow modulation (FM) controller and a mini-hydro generator was installed to provide top-up power to the FM controller and Remote Terminal Unit (RTU) batteries. The RTUs were programmed to transmit data to the client’s SCADA system twice a day.
A number of issues were fixed, and these are lessons learned. The first flow meter installed at the primary inlet was faulty and had to be replaced. The second flow meter cable, from the meter to the transmitter head, was snagged and had to be repaired. The meter was buried in soft ground so was easy to replace although in future installation in a chamber is preferred. The primary PRV chamber was not made watertight and was later sealed to prevent damage to the electronics. The contractor has learned the importance of watertight chambers. An opened boundary valve was seen in SCADA by a reduction in flow at the primary inlet. This was quickly rectified, and operators were reminded the importance of PMA boundary valve management. The primary PRV did not provide as stable a downstream pressure as desired during lower flow regimes, so a simple retrofit Speed Controller was installed to allow fine tuning of the valve’s performance. Phased pressure reduction was undertaken to avoid customer complaints, none were received. Comms failures, due to batteries not charging, were resolved with the second mini-hydro unit.
Results from flow modulated pressure management were an estimated 34% reduction in background leakage (average pressure reduced from 102m to 68m) and 43% reduction in bursts (maximum reduced from 107m to 73m). A calmer network with greater leakage reduction and enhanced savings over fixed outlet pressure management. A self-powered PRV controller with mini-hydro generator; and no high pressure customer complaints.
Stream D Embracing Transformation l 3.00 pm to 3.20 pm l Resource Recovery in the Wastewater Sector
Over the years sewerage industry in Malaysia had greatly progressed from the basic sewage treatment pond facilities to advanced treatment systems that secures our nation’s public health and safeguard our environment. In tandem with sustainable development goals, Malaysia’s Green Technology Masterplan has put in place strategic targets for Resource Recovery and Recycling at Sewage Treatment Plants. This strategy will transform the wastewater sector whereby sewage is regarded as a resource and sewage treatment plants (STPs) are no longer operated a waste treatment centres rather as “waste to wealth recovery centre”.
The resources available to be recovered include water, energy and nutrients such as nitrogen, phosphorus and organics in the form of treated bioeffluent, biogas and biosolids respectively. As the above resources are recovered and reused within a community/development it contributes to overall environmental sustainability and reduces carbon and water footprint of Malaysia’s growth centers. This paper presentation will highlight the vast potential towards water reclamation that will contribute as a second tap for non-potable water i.e. industrial reuse whilst releasing more of raw water resources for potable consumption.
It is envisaged with stakeholders support and through the establishment of necessary Guidelines as well as incentives for Green Technology application will impact the triple bottom line of economics, environmental and societal needs. The benefits of resource recovery in the wastewater sector will contribute to a better economy (development of new technology, new source of economy and job opportunities); better environment (sustainable waste management practices, minimize the contribution to GHG & zero waste) and beneficial social aspects (sustainable & healthy living environment).
Stream E Securing the Future (2) l 3.00 pm to 3.20 pm l Management of Water Resources in Philippines Challenges / Strategies to meet Future Sustainability
Adrian’s professional background is a Chartered Civil Engineer, Chartered Water and Environmental Manager and Member of the Association for Project Management. He graduated from Southampton University UK, with a Master’s Degree in Civil Engineering.
He has worked on a range of infrastructure development projects over the last 19 years, starting from the UK, to Romania and more recently in the Philippines for the past nine years. As the Project Director and Project Manager, he leads a range of masterplanning, water, wastewater and waste to energy projects, including the 150 MLD Rodriguez water treatment plant, 150 MLD Putatan water treatment plant 2, 1500 MLD La Mesa WTP1 improvement scheme, 75 MLD Ligingan Ng Mga Bayani used water treatment plant and 100 MLD Taguig Central used water catchment project.
The Philippines is an island nation with over 7,107 islands. Historically there has been significant under investment in the development, and management of, all infrastructure; with water and sanitation included. With a total population of over 105m, a population growth rate of approximately 2.5% per annum and a population that is urbanizing at a rate of approximately 1.5% per annum it faces significant challenges providing water and sanitation services. In the face of a rapidly growing economy, of around 6% GDP growth per annum, and a young, mobile and aspirational middle class there are significant opportunities to respond to these challenges.
Historically most of the development in the water sector in the Philippines has been focused on Metro Manila. The presentation will discuss the basic arrangement of the water supply system of Metro Manila and comment on the recent water shortages, and supply restrictions, that have taken place in April/May 2019. The issues that led to these problems, with a focus on the lessons learnt, will be discussed.
The presentation will then move on to some of the previous activities that were undertaken by the concessionaires to address their water supply requirements including None Revenue Water management and implementation of new treatment infrastructure. The reliance on a heavily contaminated surface water body, Laguna Lake, for drinking water supply will be discussed and the presentation will comment on some of the challenges faced in maintaining this as a source, including how the water body reacted to a recent seismic event. This element of the presentation will also discuss some of the implementation challenges of delivering large water/used water capital programmes in a developing economy in and amongst dense urban areas with a shortfall in contracting and implementation knowledge, equipment and experience.
Following this the discussion will move on to look at how cities outside of Metro Manila are responding to their need for water, with the context of small surface water resources and very old supply networks. An example of the effect of development in the catchment of a small cities water supply, and more intense shorter rainfall events increasing turbidity of supplies, and the proposed management of them, will be discussed.
The final section of the presentation will look at how the challenges of climate change, population and urban growth and the limited effectiveness of coherent planning strategies for infrastructure are affecting the development of new water supply and sanitation systems. The input of private sector organisations to the water landscape in the Philippines will be discussed and how they are addressing the need for water. The presentation will consider the positive and negative effects of these inputs and suggest some strategies and scenarios to help manage the challenges; including through the development of a new Ministry for Water.
Linkages will be made to how other locations, including Malaysia, can benefit from these learnings.
Stream F Non-Revenue Water l 3.00 pm to 3.20 pm I Combat Non-Revenue Water with Intelligent Metering Solutions
Knud Bonde is the Senior Vice President for Kamstrup APAC. He also oversees the production and logistics of both the heat-cooling meters and water meters. On top of that, Knud is also the Managing Director of Kamstrup’s two Swedish subsidiaries. Since joining Kamstrup in 1991, Knud has orchestrated a truly remarkable global expansion that has seen the company go from exporting to only a handful of countries, to exporting to around 75 countries across the globe today. His export prowess has made an invaluable contribution to what has been an unprecedented period of growth in Kamstrup’s history.
Kamstrup is world leading manufacturer of system solutions for smart energy and water metering.
Non-Revenue Water is a big challenge for the industry and your utility. Trying to reduce NRW can be like looking for a needle in a haystack. Where do you start and where will your efforts have the highest impact? NRW is many things, and different NRW issues and water loss require different tools – i.e. if the majority of water loss in a district comes from theft and unmetered water use, replacing all the pipes might not be the way to solve the problem! There are many possible solutions – but it all starts by knowing what actually goes on in your distribution network.
Smart metering lights up your distribution network and is a constant source of information about your distribution network. Having the right knowledge at the right time makes it much more efficient and much easier to reduce NRW. Smart metering is great for decreasing water loss due to leaks inside homes. The meter automatically sends out an alarm in case of a leak or a burst in the home. This increases your customer service and limits the total water loss. Compared to a mechanical meter, an ultrasonic water meter from Kamstrup has a very high accuracy as well as a low start flow.
One tool for evaluating water loss is the water balance created by the International Water Association, which focuses on categorising water losses. Water balance is the key instrument in assessing and working with water loss and non-revenue water. Smart metering helps you improve your water balance and work efficiently with it. In our presentation, we will be discussing how a holistic smart water metering solution from Kamstrup helps utilities manage and control their water losses and take timely corrective measure with the data available from intelligent meters. We will be going through real-life examples and case stories of utilities making progress with their distribution network with the water intelligence and analytics solution from Kamstrup.
Stream D Embracing Transformation l 3.20 pm to 3.40 pm l Unfolding Needs and Technological Developments In The Wastewater Management Sector
NG, a licensed engineer, was Engineering Dean at NUS and NTU. He founded and led Nanyang Environment & Water Research Institute for 10 years. NEWRI with 360 researchers, laboratory-to-full-scale facilities, philanthropic unit, and start-ups embodied the Research-Engineering-Enterprise-Deployment process. NG now works with EBiG on enhanced wastewater and sludge processes, and bioactives for sustainable agriculture. His 600 publications include books – “Industrial Wastewater Treatment” and “Saving Lakes”. NG has implemented his IPs in 130 full-scale facilities – largest at 1.2 million ep. IPs include the aeSBR, anSBR, alSBR, aeMSBR, Hybridan, Anfil, APBF, and deep-shaft aerator. He guides public listed and VC/accelerator companies, and is Scientific Advisor to the Ministry of Environment & Water Resources.
NG has been recognized among the top 100 scientists in Asia and with the ASEAN Engineering Excellence Award (twice), Outstanding University Researcher Award, Chevalier dans l’Ordre des Palmes Academiques, Singapore Energy Award, President’s Technology Award, and Nanyang Award (Humanitarian Work).
This presentation discusses some of the challenges facing the global and, in particular, the Asian wastewater industry and the technological responses which can possibly address these. The challenges include need to reduce energy consumption and hence achieve opportunities at reducing operating costs, meeting more restrictive discharge limits on treated effluents with contaminants such as N and P, and changing disposal options for treatment residues such as biosludge. Overlaying this, project opportunities may also be shifting from domestic wastewater to municipal and, increasingly, possibly potentially inhibitory and hence more difficult to treat industrial wastewaters. The responses can include anaerobic processes to reduce and perhaps even to reclaim energy, and sensing/AI technologies for improved process control, use of nitritation/denitritation and nano-materials based methods to meet stricter N and P discharge limits, sludge and food wastes management with first phase anaerobic and thermal processes, and processing the consequent bioactives and residues for CNPK supplementation and crop enhancement in agriculture. Application of the anaerobic process on wastewaters often require biomass accumulation and hence immobilization as biofilms or granules. The bioactives domain share much common ground with such selection and accumulation in anaerobic processes and biotreatment of potentially inhibitory industrial wastewaters. R&D in molecular and microbiology supports the process development and engineering. The pressures on owners and suppliers often relate to more effective capex and opex in response to the regulatory environment and other costs affecting factors. These pressures drive the technological developments witnessed. The discussion shall provide examples which are still current or have recently entered the market, and one which is moving from laboratory to field applications.
Stream E Securing the Future (2) l 3.20 pm to 3.40 pm l Johor Groundwater Project – One of the Tools for Securing the Future Water Supply of Johor Bahru
Mikael Jørgensen is a Chief Consultant in NIRAS A/S, an international consultancy company with headquarters in Denmark. He is a specialist in groundwater and NRW (Non-Revenue Water). He has 34 years’ professional experience and has been involved in the planning, implementation and management of numerous major water resources and water supply projects in Europe, Asia, Africa and the Middle East. He has worked in 25 countries.
Mikael has been responsible for mapping of groundwater resources in 9 countries utilizing airborne and/or ground geophysics, test drilling, test pumping, water quality analyses and groundwater modelling. He has undertaken management and supervision of major drilling and borehole rehabilitation programmes in 7 countries, comprising a total of more than 2000 water supply wells and investigation wells.
Mikael has since November 2017 been the Project Manager of the Johor Groundwater Project, carried out for Ranhill SAJ Sdn Bhd. Since July 2018 he has been stationed in Johor Bahru as Project Manager of the Johor Groundwater Project as well as the Johor NRW Reduction Project.
Mikael’s academic background is a M.Sc. in Geology from University of Aarhus, Denmark.
Ranhill SAJ Sdn Bhd is an integrated water supply company responsible for the public water supply to the State of Johor, Malaysia. Johor Bahru, with a population of around 1 million, is the capital of the State of Johor. The water supply reserves of Johor Bahru are limited and the demand is growing. Presently the water supply is based on surface water. In order to help securing the future water supply of Johor Bahru, Ranhill SAJ initiated the Johor Groundwater Project in November 2017. NIRAS A/S of Denmark was appointed as consultants assisting Ranhill SAJ with the project implementation. Aarhus Geophysics ApS of Denmark and OCNED WATER TECHNOLOGY SDN BHD of Malaysia are sub-consultants of NIRAS.
Phase 1 of the Johor Groundwater Project comprised data collection and a desk study as well as planning of the next phases including selection of areas for further investigations. In Phase 2, regional mapping with airborne geophysics was carried out, covering a total area of around 3,655 km2. Detailed mapping with airborne geophysics was done in one area. In Phase 3, it is planned undertaking further detailed mapping with airborne geophysics as well as ground geophysics, test drilling, test pumping, water quality analyses and groundwater modelling with a view to estimating the sustainable groundwater abstraction of selected areas.
The preliminary results of the project indicate that the groundwater potential of the investigated areas varies immensely. The airborne geophysical survey has given an overview which could not have been obtained within the same time frame and budget using any other technology. In the presentation, examples of geophysical results will be shown and a general description of the groundwater potential for the various aquifer types will be given.
Stream F Non-Revenue Water l 3.20 pm to 3.40 pm l The Power of Data Analytics to Reduce Apparent Losses
Delph is the regional director of Advanced Infrastructure Analytics SmartHub in Xylem, a water technology company committed to “solving water”. In this role, she is responsible for accelerating the growth of the business unit that is focused on providing digital water solutions which leverage the use of advanced data analytics, IoT, machine learning and artificial intelligence.
Prior to Xylem, Delph has led and delivered several digital transformation and business process re-engineering projects for multinational corporations as a management consultant in Deloitte Consulting. She had also worked in an industry development role with PUB, Singapore’s national water agency where she supported local water companies to venture into the India and Africa markets. Having an entrepreneurial streak, she had worked in a business strategy role for a water startup in Boston, U.S., and developed go-to-market strategies for power plant applications.
Delph has accumulated very diverse career experiences, having worked in both business and technical roles across multiple industries including energy and biopharmaceutical. She was once a process engineer in a biopharmaceutical company and was based in United Kingdom. She holds a Master of Science degree in Engineering and Management from the Massachusetts Institute of Technology (MIT) and also has a Chemical Engineering background.
Reducing non-revenue water is a focus for many utilities in Asia. For utilities that have high apparent water loss, leveraging ongoing advanced data science technologies to identify and act on customer metering issues can be a cost-effective way to improve their apparent water loss numbers. Xylem’s Hidden Revenue Locator solution identifies issues like meter under-registration, meter right sizing, and meter read errors, at the meter-level. It also prioritizes issues based on the monthly volume loss and revenue at risk, if no action is taken.
A Malaysian utility leveraged Hidden Revenue Locator to gain new meter health insights and make improved water loss decisions. Utility staff accessed the online dashboard and investigated the issues using operational best management practices. Feedback was provided to Xylem to allow for performance gains analysis and model re-learning.
This presentation will share findings from the study – the effectiveness of the technology in locating and prioritizing metering issues, and insights around system meter health and meter replacement needs that the utility was not expecting. Other utilities will find this study useful to determine whether they too can benefit from an ongoing, automated approach to apparent water loss detection, how and when to intervene, and how to quantify programmatic impact on overall retail revenue.
A recognized expert on advanced water, wastewater and sludge treatment, Dr. Chen is currently Process & Application Director APAC and Engineering Director SEA & Australia for Veolia Water Technologies Asia Municipal with 24 years seniority.
He graduated from civil engineering, Tianjin University in 1984, received in 1986 master degree in Environmental Science, and PHD in hydrology in 1989 from University Paris.
Having worked within Veolia’ HQs for 10 years in France, he was appointed Engineering Director for Asia Municipal market in Beijing office since 2003 where has successful directed a number of projects with Veolia’s advanced technologies from compact water solutions (high speed clarifiers, BAF, etc.) to sludge treatment (digestion/co-generation & incineration, etc.) which are very suitable for South East Asia Market.
TRX is an iconic 70-acre development in the heart of Kuala Lumpur that is set to become a leading centre for international finance and business. With an estimated GDV of RM40 billion, it will encompass investment grade A office space underpinned by world-class residential, hospitality, retail, leisure and cultural offerings.
TRX is a strategic enabler supporting the Malaysian Government’s Economic Transformation Programme (“ETP”) and a catalyst for urban regeneration in Kuala Lumpur. TRX will further develop the city’s role as Malaysia’s financial capital by creating a seamless business environment for financial services firms, multinational companies and supporting ancillary businesses.
As Malaysia’s new world-class international finance and trading hub, the TRX Project will be designed with environmental sustainability in mind and will apply cutting-edge technologies to reach targets such as 40% reduction in carbon emissions (in line with the country’s KL2020 objective), 70% waste diverted from landfill and 50% reduction in total fresh water demand compared to a conventional development. Minimizing water consumption was a key sustainability driver for TRX, along with efforts to use best available wastewater treatment practices. TRX City decided that all buildings would utilize water-efficient fittings to further reduce demands and that all non-potable water needs would be supplied with recycled water produced on-site via an advanced wastewater treatment facility. They consulted widely on the sustainability criteria before and during the procurement process. Recognizing Veolia’s expertise in handling projects of such scale and their ability to provide the complete suite of required wastewater technologies, a 20-year partnership was signed.
Veolia Water Technologies designed the TRX recycling plant to treat 13,300 m3 of wastewater every day, (555 m3 per hour), which is at least 80% of the 3.8 million m3 of wastewater generated each year in the financial center. To reach the required targets Veolia combined five key technologies from their portfolio of advanced water solutions including MultifloTM, MBBR, HydrotechTM Discfilter, FiltrafloTM and AlizairTM giving a very compact design reducing greatly the footprint while offer high performance of treatment, reducing chemical consumption and the lowest possible specific energy consumption (kWh/m3 of production).
The plant will be operated 24 hours a day, 7 days a week. Once treated water is delivered in a smart network eliminating leakage and targeting better than 98% network efficiency.
Veolia’s Recycling scheme in TRX district will result in a reduction of over 50% in total potable water demand compared to a typical development. With a quality that is guaranteed at point of use, the recycled water price is fixed at a 25% discount to the potable water tariff for the duration of the contract (20 years).
Dr. Shane Snyder is a Professor of Civil & Environmental Engineering and is the Executive Director of the Nanyang Environment & Water Research Institute (NEWRI) at Nanyang Technological University (NTU) in Singapore.He joined NTU after serving as a Professor of Chemical & Environmental Engineering and the co-Director of the Water & Energy Sustainable Technology (WEST) Center at the University of Arizona, USA. For over 20 years, Dr. Snyder’s research has focused on the identification, fate, and health relevance of emerging water pollutants. Dr. Snyder and his teams have published over 200 manuscripts and book chapters on emerging contaminant analysis, treatment, and toxicology. He currently serves as an editor-in-chief for the international journal Chemosphere. Dr. Snyder has been invited to brief the Congress of the United States on three occasions on emerging issues in water quality. He is a Fellow of the International Water Association and a member of the World Health Organization’s Drinking Water Advisory Panel. He has served on several US EPA expert panels and is currently a member of the EPA’s Science Advisory Board drinking water committee and the US EPA’s Board of Scientific Counselors Sustainable Water committee.
Around the globe, human population continues to grow and urbanize. Population density in major urban zones is often growing at rates that demand water supplies which natural recharge cannot fulfil. For both coastal and inland communities, reuse of municipal wastewater is a viable option for extending water supplies. In other locations, ocean desalination provides a seemingly unlimited supply of water, yet with a high cost in infrastructure and energy. However, water quality constituents in general, are different from alternative water supplies and can lead to unique formation and speciation of byproducts during oxidative water treatment and disinfection. Additionally, there are more than 65 million chemicals available commercially with an innumerable amount of transformation products. While modern analytical techniques can selectively and sensitively identify specific trace levels of contaminants in water, the procedures utilized are historically time-consuming, labour-intensive, and technically-sophisticated. However, new techniques are rapidly evolving to measure trace levels of chemicals with automated and/or minimum sample preparation. In addition, surrogate measurements of bulk physical-chemical and optical parameters (i.e. UV transmittance and fluorescence) can also be used to predict treatment efficacy and contaminant attenuation. While it is well-established that multibarrier treatment trains can readily remove nearly any imaginable contaminant, these systems are highly complex and costly. To that end, one of the greatest advances for water safety assurance is the implementation of rapid and relatively inexpensive human cell cultures for monitoring of complex chemical mixtures in water. These assays allow for screening of nearly any endpoint in the human genome, including genotoxicity and cytotoxicity. This presentation will explain the growing trends in utilization of non-conventional water resources and the potential for chemical contamination, yet with a focus on sustainable solutions and comprehensive monitoring strategies to ensure safe and reliable water for human and environmental health protection.
Stream F Non-Revenue Water l 3.40 pm to 4.10 pm l Network Management Services – Data Driven Management System
Mr Khairul graduated from Curtin University of Technology, Australia with a Bachelor of Applied Science in Construction Management & Economics. He started off as a Quantity Surveyor in 1997 before moving to SAJ Holdings (Water Operator for the state of Johor, Malaysia) in 2004 as the Head of Contract Section. In Contract Section, he managed all of SAJH’s contracts state wide with a total value of USD380 Million.
In 2009, he was transferred to Ranhill Water Services (RWS) as the Project Manager for a leakage reduction contract in Riyadh, Saudi Arabia. In Riyadh, 46 DMAs were established with the leakage level reduced from 37% to 13%, all done in a difficult intermittent supply environment. After 3 years in Riyadh, he came back to Malaysia and have been doing business development for the company since then. Since its formation, RWS has completed more than USD200 Million value of NRW related contracts and have saved more than 500 Mld of treated water. In November, 2016 Mr Khairul was appointed to the post Chief Executive Officer of Ranhill Water Services.
In addition, he have been the mentor for several Water Operator Partnership programs in the region representing RWS which includes Indonesia, India and Sri Lanka.
He have presented NRW related papers in several occasions on behalf of the company including Water Loss Malaysia, Asia Water, Water Malaysia and Borneo Water events.
NRW reduction and management is becoming more and more important in order to provide a sustainable clean water supply. Instead of extracting more water from the resources, treated water in the system should be delivered to consumers with minimal wastage.
The best way to reduce NRW is by replacing the old pipes but this can be an expensive exercise. Developing countries find the investment for pipe replacement overwhelming and not financially sustainable. This prompts the use of an alternative approach which is through efficient management of water losses and data management.
The case study we are referring to is in the state of Johor, Malaysia. The state has millions of data coming in every month from all the sensors and loggers in the field. A proper analysis of these data, done within a single platform has managed to further refine NRW reduction as it gets lower and lower. The system covers all the 4 pillars of physical and commercial losses, utilizing the ‘Awareness, Location & Repair’ (ALR) concept. By using this system, operators can be aware of the status of the water supply system on an almost real time basis, and with efficient and swift responses, able to greatly reduce ALR, hence reduce NRW.
Data from the water supply system has to be managed efficiently to enable the system to communicate with the operators for NRW reduction refinement.
Abdul Wahab Mohammad is currently the Universiti Kebangsaan Malaysia Deputy Vice Chancellor (Research and Innovation Affairs) and Professor in Membrane and Separation Technology at the Research Centre for Sustainable Process Technology (CESPRO), UKM. He was previously the Dean of the Faculty of Engineering and Built Environment, UKM. Between March and July 2018, he was seconded as Research Director for Water Research at Qatar Energy and Environment Research Institute (QEERI) in Doha, Qatar. He received his PhD from University of Wales Swansea in the area of nanofiltration membranes, and MSChE from Purdue University, USA and BSChE from Lehigh University, USA. His research interest is on membranes science and applications, wastewater treatment, water reuse and recycling, sustainable separation technology and engineering education. He has published more than 250 journal papers with citation exceeding 7000 and h-index of 40. He is the co-editor of an Elsevier journal, Journal of Water Process Engineering which recently received an impact factor of 3.173. He was the co-recipient of 2008 Prince Sultan International Water Prize for his work on nanofiltration membranes and 2015 MTSF Science Award. Abdul Wahab is a registered Professional Engineer (PEng) in Malaysia and a Chartered Engineer (CEng) in United Kingdom. He is a Fellow of IChemE and as well as a Fellow of the Academy of Sciences Malaysia.
Water reclamation whereby treated wastewater is reused for various beneficial purposes is becoming more important due to the increasing scarcity of water resources. Data have shown that water reclamation cost has been steadily decreasing over the years due to the availability of various water processing technologies at much lower cost compared decades ago. There are various ways in which reclaimed wastewater can be reused such as for agricultural and landscape irrigation, industrial processes, toilet flushing, and ground water recharge. There is also an increasing trend in looking at combining the objective of resource recovery (energy and useful by-products) with effluent treatment. This talk will look into some of the interesting trends in the area of processing technologies for water reclamation. Our recent work with the local palm oil industry in resource recovery coupled with effluent treatment will also be discussed.
Dr Saim is a Registered Professional Geologist with a Doctorate in Hydrogeology. He was a former member of the Board of Geologist and is a Fellow and former Council member of the Institute of Geology Malaysia. He has more than 35 years of experience, the first 25 years with the Department of Mineral and Geoscience Malaysia and the following 10 years with the National Hydraulic Research Institute of Malaysia, retired as its Deputy Director-General. After retirement he was actively involved in groundwater consultancy, specialising in environmental issues, and is a Registered EIA consultant. He is well-versed in groundwater modelling, Managed Aquifer Recharge, groundwater contamination and management. During his career he was a proponent of sustainable utilisation of groundwater and was instrumental in the certification process for bottled natural mineral water, especially in formulating standards for the industry.
Groundwater is out of sight but not out of mind. It is a natural resource seldom thought of as valuable, compared to other source of water. Except in Kota Bharu and for some remote rural areas which are solely dependent on groundwater, groundwater is used to supplement surface water supply. However, at times, it is the sole source of water. Groundwater is renewable and it is sustainable with proper planning and development. In Malaysia, the groundwater resource has been estimated to be 5,000 trillion litres but its usage for public water supply is very low, at only about 3%.
The lack of groundwater utilization in Malaysia is probably attributed by the difficulty in assessing project feasibility and sustainability due to inadequate knowledge and data. Groundwater offers many advantages over surface water. It can be found where required thus saving the cost of reticulation and loss due to non-revenue water. A single well can readily sustain an entire village of 1,000 people or more. It is a secured source of water protected from contamination and available even at times of drought. The development of groundwater system involves a small footprint thus less issues of land problems. Nevertheless, the exploration for groundwater is challenging as it is a hidden resource and requires considerable hydrogeological knowledge.
Various Managed Aquifer Recharge (MAR) technologies and scheme are available, and some have been implemented in Malaysia. The concept of an Independent Groundwater Scheme (IGS) is suitable for rural water supply, new housing schemes and new industrial areas in parts where major water concessionaires are not willing to invest. A holistic approach is needed for the development of water supply. Conjunctive use is the way forward and it presents opportunities for a sustainable management of surface water and groundwater resources.
Since year 2000, Ahmad Samhan Daud dedicated his career as an engineer in non-revenue water reduction project. Almost 19 years in this field, he has wide experiences and skills such as establishment and managing DMA, basic and advanced pressure management, small and large diameter pipe leak detection, metering, reservoir monitoring and control with various technologies and software.
He was graduated in Bachelor degree in Mechanical/System engineering. Since 2012, he actively participate as speaker in various water conference globally. Currently he working as Head of NRW Division at Jalur Cahaya Sdn Bhd.
Both National NRW Pilot Program for District of Pekan, Pahang and District of Kota Marudu, Sabah were started in the year 2017. The main objective for Pekan NRW program is to get an accurate NRW measurement with involve scope of work replacement of system input volume (SIV) meters, consumer meter replacement, establishment of GIS, NRW management software and reservoir replacement and repairs activities. Meanwhile for Kota Marudu Holistic NRW Program, the main objective is to reduce NRW by 25%, with the scope of works of replacement of SIV meters, establishment of district metered areas (DMA), pressure management, consumer meter replacement, establishment of GIS, NRW management software and pipe replacement program. Between these two pilot projects, Kota Marudu give more challenge to contractor to achieve the NRW reduction target. This paper discussed all activities, challenge, local issues, analysis of result, achievement, lesson learn and suggestion.
MIWC2019 is now HRDF SBL Khas Approved
Participants of the WLA2019 Conference and NRW Workshop are also entitled for SBL Khas.
Phone: +60 3 6140 6666
Whatsapp: +6012 3217345